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Team Collaboration

The people and technology behind amazing experiences

Blockafric delivers technical capability and professional solutions to enable exceptional next-generation technology products, services, and support. We are your leading outsourcing partner across Africa and beyond.

Explore Our Services
Team at Work

Committed to Excellence, Innovation & Amazing Customer Experience

BlockAfric is a leading Pan-African and global provider of business and IT manufacturing, sales, and support services. We are your trusted outsourcing partner, delivering both business and technical support that enhances your overall customer experience.

With core expertise in Software Development, AI, Blockchain, Customer Success Management, Digital Marketing, CRM Systems, Product Design, UI/UX, and HR Management Solutions, we help companies manage their operations seamlessly across the customer lifecycle.

54

African Countries

20+

Languages Spoken

6

Continents

Our Professional Services

We offer a comprehensive suite of services designed to support your business at every stage — from ideation to execution and beyond.

Software Development & Support

Full-cycle software development with agile methodologies, 24/7 tech support, and scalable architecture for global enterprises.

Product Design & UI/UX

Human-centered design, wireframing, prototyping, and usability testing to create intuitive and engaging digital experiences.

Digital Marketing

Data-driven strategies including SEO, SEM, social media, content marketing, and analytics to grow your brand presence.

Customer Success Management

Proactive engagement, retention strategies, and performance tracking to ensure long-term client satisfaction and growth.

CRM Systems

Custom CRM implementation, integration, and optimization to streamline sales, marketing, and customer service operations.

HR Management Solutions

End-to-end HR systems for talent acquisition, performance management, payroll, and employee engagement.

Our Key Product Solutions

We build and support powerful digital tools that drive efficiency, insight, and customer success.

Customer Success Tracker

Customer Success Tracker (CST)

Real-time dashboard to monitor team performance, identify under/over-performing areas, and streamline customer interactions.

  • • Real-time metrics
  • • Role-based permissions
  • • Team productivity insights
  • • Seamless integration
Training Platform

Training Services Platform

Custom e-learning modules, certification programs, and onboarding systems for global teams.

  • • Interactive learning
  • • Multi-language support
  • • Progress tracking
  • • Certification issuance
AI & Blockchain

AI & Blockchain Solutions

Secure, decentralized applications and intelligent automation tools built on cutting-edge technologies.

  • • Smart contracts
  • • Predictive analytics
  • • Data security
  • • Process automation
Project Management

Project Management & QA

Agile project oversight, sprint planning, quality assurance, and continuous delivery pipelines.

  • • Jira & Trello integration
  • • Automated testing
  • • Bug tracking
  • • Release management
CRM Dashboard

Custom CRM Dashboards

Tailored CRM interfaces with real-time reporting, lead tracking, and customer journey mapping.

  • • Sales funnel analytics
  • • Customer segmentation
  • • Activity logs
  • • Integration-ready
Support Portal

24/7 Tech Support Portal

Round-the-clock technical assistance with ticketing, escalation paths, and SLA tracking.

  • • Multi-channel support
  • • Knowledge base
  • • Live chat & email
  • • SLA compliance
UI/UX Design

UI/UX Prototyping Suite

Rapid prototyping, user testing, and design iteration for web and mobile applications.

  • • Figma & Adobe XD
  • • User flow mapping
  • • Accessibility compliance
  • • Responsive design
Digital Marketing

Digital Marketing Hub

Centralized platform for campaign management, analytics, and ROI tracking.

  • • Campaign scheduling
  • • A/B testing
  • • Conversion tracking
  • • Social media integration

Trusted by Global Organizations

24/7

Support Coverage

54

Countries in Africa

20+

Languages Supported

6

Continents Served

“CST helps me understand where the customer success team are under-performing and over-performing. I can view customer success metrics in real time and my teams can now focus on their day-to-day interactions with customers. The permissions feature allows my teams access to information that is relevant for them to do their job. These features make CST the go-to platform for my whole operation.”

— Global Product Leader, Multi-national IT Provider

Interested in Joining BlockAfric?

Be part of a diverse, global team driving innovation across Africa and beyond. We're always looking for passionate professionals.

Explore Career Opportunities

Get in Touch

It all begins with an idea. Whether you're launching a business or scaling a project, we're here to help you succeed.

Visit Official Website to Contact

Email: info@blockafric.com

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