Queue Management System

About Shangxu Technology

Guangzhou Shangxu Technology Co., Ltd. is a professional high-tech enterprise specializing in intelligent queue management systems, digital signage, customer feedback solutions, and self-service kiosks. With years of experience and innovation, we serve clients in banking, healthcare, government, retail, and transportation sectors globally.

Our mission is to enhance customer service efficiency and improve user experience through reliable, scalable, and user-friendly technology solutions. We combine hardware, software, and cloud services to deliver turnkey systems tailored to your business needs.

100+

Projects Delivered

30+

Global Clients

Our Product Range

Comprehensive digital solutions designed for seamless integration and superior performance.

Streamline customer flow with intelligent ticket dispensers, real-time display, and multi-channel queuing. Ideal for banks, hospitals, and government offices.

• Real-time queue monitoring
• Multi-service channel support
• Remote management via cloud
• Customizable ticket printing

Customer Feedback System

Collect real-time customer satisfaction data with intuitive touch terminals. Analyze service quality and improve customer experience.

• Instant feedback collection
• Anonymous rating options
• Data analytics dashboard
• Multi-language support

Advertising Digital Signage

Engage customers with dynamic content, promotions, and information displays. Centrally managed and remotely updated.

• HD/4K display support
• Scheduled content rotation
• Remote content management
• Interactive capabilities

Touch Screen Kiosk

Self-service terminals for information lookup, wayfinding, check-in, and transaction processing. Durable and vandal-resistant design.

• 15"-22" touchscreen options
• Custom software integration
• Secure enclosure design
• Payment system compatibility

Ticket Dispenser Unit

High-reliability ticket issuing device with thermal printing, QR code support, and multi-service selection.

• Quiet operation
• Low paper consumption
• Jam detection system
• Network/Wi-Fi connectivity

LED/LCD Display Systems

High-brightness indoor and outdoor displays for queue number calling, directional guidance, and promotional messaging.

• 4K resolution options
• Daylight-readable panels
• Wall mount & stand options
• Multi-zone layout support

Cloud Management Platform

Centralized control for all devices across multiple locations. Real-time monitoring, reporting, and software updates.

• Web-based dashboard
• Role-based access control
• API integration support
• Data export & analytics

Custom Integration Services

Tailored software and hardware integration with existing CRM, ERP, or POS systems for seamless operations.

• API development
• Database integration
• Single sign-on support
• On-premise or cloud deployment

Industry Solutions

Tailored systems for diverse business environments.

Healthcare

Patient check-in, doctor queue, feedback collection, and information kiosks.

Banking

Teller queue, VIP service, feedback terminals, and digital promotion.

Government

Citizen service centers, permit processing, and multi-department queuing.

Retail

Customer service queue, feedback stations, and interactive product displays.

Frequently Asked Questions

What industries benefit most from your queue systems?

Our systems are widely used in healthcare (hospitals, clinics), banking (branches, ATMs), government (service centers), retail (customer service), and transportation (ticketing counters).

Can your digital signage be managed remotely?

Yes, all our digital signage solutions come with cloud-based content management systems that allow you to update, schedule, and monitor displays from anywhere.

Do you offer customization for kiosk software?

Absolutely. We provide full software customization including UI/UX design, language localization, branding, and integration with existing business systems (CRM, ERP, etc.).

What kind of technical support do you offer?

We offer comprehensive support including remote troubleshooting, on-site service (for major issues), software updates, and 24/7 emergency hotline for critical system failures.

Get in Touch

Phone

+86 13826017042

Mobile/WeChat

Email

admin@gzshangxu.com

Primary Contact

Location

1305, 3rd Floor, ShengQun Business Park, Dongpu, Guangzhou, China

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Smart Digital Solutions for Modern Businesses

About Shangxu Technology

Our Product Range